Pre-audit self-check for a manufacturer

Background

Every audit meant a long search for records, and when the person in charge changed, nobody knew where things were kept.

Approach

1. Listed the records an audit checks, where they were kept and who owned them
2. Standardised where records live and how they are named
3. Wrote a self-check list to run every quarter

Sample outcome

• Audit preparation became a checklist instead of a last-minute search
• When the owner changed, the next person could take over directly